How does the 30-day money-back guarantee work?

The guarantee is simple: if you are not happy with a book, you have 30 days from the date of purchase to ask for your money back.

What you need

Your order number, or the email address you used at checkout. That is enough for us to find the order.

What you do not need

  • You do not need to delete or return the file.
  • You do not need to justify the reason, though telling us helps us improve the catalogue.

How to claim it

Message us through the contact form and mention the guarantee. See How do I request a refund? for what happens next.

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